Returns
We want you to be satisfied with your purchase from Threaddles. If you are not completely happy with your order, you may request a return within 30 days of receiving your item.
To qualify for a return:
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Items must be unused and in their original condition.
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Items must be returned in their original packaging.
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Proof of purchase is required.
Non-Returnable Items
The following items cannot be returned:
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Gift cards
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Final sale items
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Personalized or custom-made products
Return Process
To initiate a return, please contact our customer support team with your order number and reason for the return. Once your request is approved, return instructions will be provided.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Include photos of the item and packaging so we can assist you promptly.
Contact Us
For return-related inquiries, please contact us at:
Email: support@threaddles.com